Easy Tender Technologies Limited (“Easy Tender”, “we”, “us”) operates the Easy Tender mobile application (“App”).
This Privacy Policy explains what data we collect, how we use it, how we share it, and the choices you have.
By using the App, you agree to this Policy.
1) Data We Collect
a) Account & Contact
Name, email, phone number, and password (stored securely/hashed).
b) Verification (KYC) — if required
Identity details and documents for compliance checks.
c) Transactions & Support
Payments, transfers, transaction history, and messages with support.
d) Device & Usage
IP address, device model, OS, app version, performance/crash logs, and in-app actions.
e) Location (optional)
Approximate or precise location when you enable location-based features.
f) Cookies / Local Storage
Used for login sessions, security, and preferences.
2) Why We Use Your Data
Provide, operate, and improve the App and its features.
Process transactions and deliver customer support.
Verify identity, prevent fraud, and meet AML/compliance obligations.
Analyze performance, fix bugs, and enhance user experience.
Send service updates and (where permitted) marketing communications
(you can opt out of marketing anytime).
3) Sharing Your Data
Service Providers: payments, KYC/identity, hosting, analytics, and support tools (processing under our instructions).
Legal/Compliance: regulators or law enforcement when required by law or to protect rights and safety.
Business Transfers: your data may be transferred in a merger, acquisition, or similar event.
4) Permissions & Third-Party SDKs
The App may request permissions (e.g., location, camera for KYC, storage). We integrate trusted third-party SDKs for payments,
identity verification, analytics, and crash reporting. You can control certain permissions in your device settings.
5) Data Security
We use industry-standard safeguards (encryption in transit, access controls, secure storage).
No method is 100% secure, but we work to protect your information.
6) Data Retention
We retain data as long as necessary for the purposes above and to meet legal/regulatory requirements,
then delete or anonymize it.
7) Your Rights
Subject to law, you may request access, correction, update, deletion, or restriction/object to certain processing.
You can also disable certain permissions in your device settings. Contact us to make a request.
8) Children
The App is not directed to children. We do not knowingly collect data from individuals under the age required by applicable law.
9) Changes
We may update this Policy. We will post the new version in the App or on our website and adjust the “Last updated” date.